About PSV Global

Helping organizations understand sales talent before making costly decisions.

Professional Sales Validation™ (PSV) gives leaders a more structured view of the commercial knowledge, behaviours and development priorities that influence sales performance.

Why PSV was created

Sales performance is rarely explained by one number. Revenue may show what happened, but it does not always explain why one salesperson succeeds, why another plateaus, or why a candidate who interviewed well struggles after being hired. Managers often have to choose between training, closer coaching, reassignment or replacement without enough structured information.

PSV was created to make those conversations more precise. It offers a consistent way to explore how a participant approaches realistic commercial situations and how that person perceives their own capabilities. The objective is not to produce a simplistic label. It is to reveal useful questions, strengths worth reinforcing and areas that may deserve further validation or development.

Two complementary applications

Developing people already in the role

For current sales professionals, PSV can help managers identify coaching priorities, focus training investments and understand why expected behaviours are not always applied consistently. It creates a common language for discussing prospecting, listening, follow-up, organization and professional discipline.

Evaluating future sales hires

For candidates, PSV adds a structured commercial perspective to the selection process. It can reveal subjects that require deeper interview questions and help an organization anticipate onboarding needs. It complements—but never replaces—interviews, experience, references and professional judgment.

Supporting better decisions

Before increasing pressure, purchasing generic training or replacing a representative, leaders can use PSV findings to clarify what should be investigated. The value lies in the quality of the conversation and action plan that follow the assessment.

The 13 areas explored by PSV

The assessment organizes sales capability around 13 connected dimensions:

  1. Approach and initial contact
  2. Needs discovery
  3. Solution presentation
  4. Objection handling
  5. Negotiation
  6. Closing the sale
  7. Follow-up and customer loyalty
  8. Time management
  9. Territory planning
  10. Prospecting
  11. Active listening
  12. Creativity and adaptability
  13. Professionalism

These dimensions should be interpreted in the context of the role. A complex business-to-business sale, a retail environment and an account-management position do not place identical demands on the salesperson. PSV provides a framework; the organization supplies the business context.

What PSV measures—and what it does not

PSV examines responses to sales-related situations and includes a self-perception component. It is designed to support discussions about commercial knowledge, judgment and development priorities. It is not a clinical instrument, a personality diagnosis or a guarantee of future results.

Performance also depends on factors outside the participant: product-market fit, territory potential, leadership quality, compensation, tools, brand recognition, economic conditions and the clarity of expectations. Responsible interpretation considers these factors instead of attributing every outcome to the individual.

PSV should always be used as one source of information among several. High-stakes employment decisions require appropriate professional judgment and compliance with the laws of the relevant market.

Built for an international future

PSV Global is developing versions for multiple languages and markets. The underlying framework remains consistent, while terminology, examples, telephone formats, currencies and privacy information are adapted so participants can understand the assessment without being forced into one country’s vocabulary.

The English version currently supports Canada, the United States, the United Kingdom, Australia and other international English-speaking markets. The French version supports Québec, the wider Canadian francophonie, France, Belgium, Switzerland and other francophone markets. Spanish adaptation for Spain and Latin America is planned as the next major language phase.

Our operating principles